As much as possible, I build long term relationships with my customers and get to know them on a personal level. I'm including some personal notes about myself to provide a little background on my life, interests, and perspective.
I grew up in the small farm town of Menan, Idaho. As a kid I worked on farms, milked cows, irrigated fields, harvested potatoes and performed a variety of other farm chores. I got married in 1994 to Amy Izatt from Ririe, Idaho, and we soon had two kids, Austin and Jasmine. I earned my Novell CNE certification as well as a degree in Network Technology from a local college that had a Novell Certification program integrated into their curriculum. My early IT career took me around various parts of Idaho and then eventually to Grand Rapids, Michigan where I was mostly involved in large Novell server projects for some local banks and hospitals. However, after Y2K, the Michigan economy tanked, and the company I worked for shut down. I then took a position in Phoenix in 2001 as the National Novell Administrator for Worldcom Wireless.
We built our first house in Gilbert, Arizona. Just as we were getting settled in, Worldcom was thrown into bankruptcy due to one of the largest accounting scandals in US history (Worldcom Scandal). Out of another job, I started my own consulting practice and found immediate success. I quickly gained a base of loyal customers from all over the United States as well as a few international ones. A couple of my first customers are still with me today. I grew and expanded my business to where I had an office and several employees, and at one time had achieved the prestigious Novell Platinum Partner status.
At the end of 2011, tragedy struck as my wife Amy was diagnosed with Stage 3C Ovarian Cancer at the age of 37. She endured aggressive surgeries and chemotherapy for over three years, but passed away in March of 2015 at the age of 41. During this time, my company collapsed financially, as I had shifted my focus from the business to caring for Amy. I was forced to shut down my office, let all of my employees go, and move my operation into my home office. I operated in survival mode with my business scaled back to the absolute bare minimum. It was one of the most difficult and challenging things I have ever had to go through.
Since the passing of Amy, I have downsized quite a bit, my kids have moved out and started their own lives, and I have refocused my business efforts on what I do best. I continue to operate independently out of Phoenix, Arizona, and now have the flexibility to take on projects that I choose, and I can travel anywhere in the world that my expertise and on-site presence is required. I have a close relationship with my two kids and we find ourselves on lots of adventures together.