Flexible Purchasing Options
You can choose the best service options to meet your needs and budgets. Some companies prefer an all inclusive support contract while others would rather pay as they go or setup a retainer. Whatever you choose, Marvin commits to providing high quality service and support.
Marvin Huffaker, your personal expert for all GroupWise, OES, VMware, and Sophos services needs. Marvin is dedicated to a high level of quality and expertise in all services provided, and you’ll work with him personally and directly on all engagements.
Let Marvin manage all aspects of your systems. Whether it’s GroupWise, OES, VMware, or Sophos. Scoped and priced to fit your environment and budget. Features a fixed monthly fee and never any overages.
Onsite service for major projects such as upgrades and migrations. Because sometimes you just need me there.
Retain consulting services when you need help on a regular basis without a monthly contract. Eliminate paperwork and billing hassles.
For any major implementation, upgrade, or other project that requires a dedicated engineer for a fixed scope or duration. Work within a statement of work and defined project scope.
For occasional support and/or service for any of your systems. Performed on an as-needed basis and billed at an hourly rate. Scheduled per availability
Supplement your current administration and support needs with a 10 or 20 hour per week contract for dedicated system support.
All Inclusive VIP Services
Don’t have technical expertise on staff? Do you run GroupWise, Open Enterprise Server, SUSE Linux Enterprise Server, VMware ESXi, or Sophos and just need someone to take care of everything on an ongoing basis? Marvin’s VIP Annual Support Packages are designed just for you.
All inclusive services include FREE server upgrades for any system covered by the agreement. This could include Microfocus GroupWise and the underlying OS, SUSE Linux Enterprise Server, Microfocus Open Enterprise Server (OES), VMWare ESXi, and more. When it comes time to upgrade to the next version, the project (services only, not licensing) is already paid for. Even if it requires a server to server migration.
Services are provided remotely. Arrangements for occasional onsite services are available at an additional cost.
Unlimited system support, including 24×7 support for critical outages.
FIXED Monthly fee with NO overages or extra charges. Ever.
Server upgrades and migrations are included at no extra charge.
Full support, maintenance, patches, tuning and troubleshooting.
Marvin takes ownership of the issues and just handles it.
VIP GroupWise Annual Support Package
VIP OES/Network Annual Support Package
An all inclusive GroupWise service offering that gives you unprecedented service and support for a fixed annual free. Plus, no overages and no surprise billing. Check out the brochure for full details of this offering.
Small Business Pricing: $5,450 annually (Single post office system with up to 50 users)
Larger & Custom Pricing: For larger organizations with multiple PO’s and more than 50 users, packages start at $7,500 annually. Contact Marvin Huffaker for a customized quote tailored to your business and needs.
GroupWise Annual Support Package Brochure
All inclusive offering for OES and SLES servers.
For your Micro Focus Open Enterprise Server (OES) or SUSE Linux Enterprise Server (SLES) environment, when you need someone with a high level of expertise and experience to take care of everything on an ongoing basis.
Starting Price: $5,400 Annually for single server environments. Full pricing details included in the brochure.
VIP Network/OES Annual Support Package
VIP Prepaid Service Hours / Retainer
The VIP Prepaid Service Hours are a great way to retain consulting services when you need help on a regular basis without a monthly contract. This option eliminates the paperwork and billing hassles, so the focus and effort can be on your projects and support issues.
Service blocks are purchased in advance, similar to a retainer. Prepaid blocks are entered into our ticketing/billing system and are valid for up to two years from the purchase date. For any services or work completed, we simply deduct the time from the remaining block balance. Prepaid hours can be used for virtually any service we typically provide, including projects, upgrades, migrations, outage support, general server issues, patches, planning and strategy, and more.
- Access to Marvin directly 24×7 with no after hours penalty.
- Handle complex projects such as upgrades, patches, or migrations.
- Free up your IT staff for other projects.
- Use Marvin as an escalation channel for critical support and outages.
- $20 / hour discount off Time and Materials rate.
Download the Brochure
VIP Prepaid Services Block Hours
Buy Online Now
Hot tip: Billing is easy. If you want to get started on your project quickly, just buy the block right here online today!
150 VIP Prepaid Block Hours
$26,250.00Add to cart
100 VIP Prepaid Block Hours
$17,500.00Add to cart