Option 4: Time and Materials Support
If you are in a situation where you need help with any of your Novell OES or SLES servers, Sophos Firewall, GroupWise system, or VMware system, you can work with Marvin on a Time and Materials basis for the duration of the work required. Scheduling is per availability, and subject to currently published time and materials rates and terms.
Services will not be scheduled or provided until billing arrangements are confirmed. Click the button below for specific terms, conditions, and rates for Time and Materials services.
Please Note: In order to provide better services and support to his regular contract and VIP customers, Marvin rarely provides services on a time and materials basis. Furthermore, he only provides emergency and after hours support to existing contract customers. Marvin recommends instead, that you purchase a 50 hour VIP Prepaid Block, which you can use as needed for any support need over the next 2 years. See the description above for details.
Option 5: Scoped Projects or Major Services Engagements
Do you have a major implementation, upgrade, or other project that requires a dedicated engineer for a fixed scope or duration? Marvin will provide a Statement of Work to meet your specific project goals and business needs. Just fill out our contact form below or call the number up top.