Feature Parity GroupWise WebAccess vs GroupWise Web
It is important to understand that full feature parity does not exist between GroupWise WebAccess 18.2.1 and GroupWise Web. The initial 18.3 was severely lacking, but it has improved dramatically. Reference the "What's New" section of the GroupWise 18 release notes for details on improvements that have been made with each subsequent release. https://www.novell.com/documentation/groupwise18/gw18_readme/data/gw18_readme.html#whats_new
As a point of reference, it would seem pertinent to note that the GroupWise developers promised feature parity between the GroupWise Client and GroupWise WebAccess for years, but never fully achieved this even with GroupWise 18.2.1. Now with GroupWise Web replacing GroupWise WebAccess, it could be argued that feature parity has gone backward.
Suggestions for how you might handle concerns about missing features:
- Install the latest available GroupWise WEB version. There are generally no reasons to run older versions, and it has improved dramatically. Continue to update it as new versions are released.
- Continue running GroupWise WebAccess and do not upgrade until more features have been built into GroupWise Web. The older GroupWise WebAccess will continue to function, it is not mandatory to upgrade it to continue to use it. Note that you may get pushback from Micro Focus support if you open a support ticket, and it's unlikely any bug fixes will be provided.
- Run the GroupWise 18.2.1 WebAccess simultaneously alongside GroupWise Web (using different servers)
My personal opinion of GWWEB:
I was not a fan of GWWEB when it was first released. It was very buggy, and severely lacking in features. However, as the product has matured, it has come a long way. I find that GWWEB is now much easier to use than the old WebAccess, and in fact, I don't even like to use the old version anymore. It's too clunky and hard to navigate. I generally recommend that customers start using GWWEB rather than try to continue with the old WebAccess version. While it is drastically different and takes some getting used to, the streamlined simplistic design and improved functionality is a tremendous improvement.