Our Baseline Document is a compilation of patches that are considered stable and production ready. This list outlines the major products which fit into our core expertise, primarily in the Data Center. We generally perform a quarterly Baseline process for all of our customers, and ensure that all the updates listed here are applied and functional. This accomplishes the following:

• Implements bug fixes and other defects
• Resolves known security vulnerabilities
• May include feature enhancements
• Keeps systems up to date and easier to support
• Ensure support from vendor if issues arise

The following tables outline the baselines for the major products within our core area of expertise.

Server Operating Systems
Patch Version (Release Date)
SUSE Linux Enterprise Server 11 (SLES11) SLES 11 SP1 (June 2, 2010)
SUSE Linux Enterprise Server 10 (SLES10) SLES 10 SP4 (April 12, 2011)
Novell Open Enterprise Server 2 (OES2) SLES 10 SP3 (Oct 21, 2009)
OES2 SP3 ( Dec 22, 2010)
Microsoft Windows Server 2008 R2 Win2008 R2 SP1 (March 15, 2011)
Microsoft Windows Server 2008 Win2008 SP2 (June 25, 2009)
Novell NetWare 6.5 (Obsolete) NW6.5 SP8 +
Microsoft Windows Server 2003 (Obsolete) Windows 2003 SP2


Email Systems Patch Version (Release Date)
Novell GroupWise 8 GW8 SP2 HP2 (Jan 25, 2011)
Microsoft Exchange 2010 Exchange 2010 SP1 (August 24, 2010)
Microsoft Exchange 2007 Exchange 2007 SP3 (June 20, 2010)
Novell GroupWise 7 (Obsolete) GW7 SP4 FTF (July 14, 2010)
Microsoft Exchange 2003 (Obsolete) Obsolete, See Lifecycle


Novell Applications Patch Version (Release Date)
Novell eDirectory 8.8 eDirectory 8.8 SP6 Patch 2 (June 6, 2011)*
Novell eDirectory 8.7 Obsolete
Novell ZCM 10 (ZENworks Configuration Management 10) ZCM 10 SP3 (March 24, 2011)
Novell ZCM 11 (ZENworks Configuration Management 11) Production Release
(Jan 5, 2011)
Novell ZENworks 7 (Obsolete) ZEN 7 SP1 Release 4 (Aug 13, 2009)


VMWare Products Patch Version (Release Date)
VMware vSphere ESXi 4.x ESXi 4.1 Build 381591 (April 28, 2011)
vCenter 4.x Update 1 Build 345042 (Feb 10, 2011)


Gwava Products Patch Version (Release Date)
Gwava Reload Reload 3.1 Build 311170 (April 20, 2011)
Gwava Retain Retain 2.5
Gwava 5 Anti virus Gwava 5 Build 25 (June 20, 2011)
Gwava 4 Anti virus Gwava 4.51 Build 9 (Feb 15, 2011)
Redline 3.5.0 Redline 3.5 Build 1007 (Mar 15, 2011)


Miscellaneous Items and Notes
Bios updates, firmware, etc should be applied as recommended by the specific hardware manufacturer. The list is too vast to include here.
As a rule of thumb, there are usually several post Service Pack patches available. When applying baseline updates, we generally recommend applying those patches that are automatically downloaded either through Microsoft Update manager or Linux's Online Update tool.
* eDirectory 8.8 patch is somewhat subjective depending on software installed.
For example, on OES2, eDirectory should be updated automatically with the OES2 patches. Other implementations may require manual updates.

Vendor Product Lifecycle Links: