VIP Prepaid Block Hours
50 Hours

$9,250.00

50 Hours Prepaid VIP Support. Includes 24 x 7 x 365 emergency support. Hours are available for any service including installations, upgrades, migrations, emergency support, and other services.

SKU: VIP-50 Category:

Description

VIP Prepaid Services Blocks

The VIP Prepaid Services provides you with direct access to Marvin Huffaker to assist with any projects, services,
support, or other technology challenges you may have within your business.

Highlights

This flexible offering includes:

  • 24 x 7 x 365 emergency support for critical system outages with no after-hours penalty.
  • Marvin Huffaker, a highly qualified engineer, is your point of contact for all services and support.
  • As needed strategy meetings to discuss your specific business needs and challenges.
  • Custom web based portal to our time and billing system for reporting purposes.

Purchase Details

Service blocks are purchased in advance, similar to a retainer. Prepaid blocks are entered into our
ticketing/billing system and are valid for up to two years from the purchase date. For any services or work
completed, we simply deduct the time from the remaining block balance. Prepaid hours can be used for virtually
any service we typically provide, including projects, upgrades, migrations, outage support, general server issues,
patches, planning and strategy, and more.

When you need help, you just call. Since the services have been paid in adv