Eddy Meeks, MIS Director of Seabrook Wallcovering, Inc., knew that his company needed to do something about updating a critical portion of its IT network. Although they had been successful in their international expansion, they had pushed their dated servers and Novell GroupWise email system to maximum load. The fabric and wallcoverings distributor was having difficulty with some of its overseas email communications, difficulty locating replacement drives, and worried about the possibility of a business-critical systems failure. Without in-house capability or the option to hire a full-time expert, Seabrook was not able to take full advantage of the opportunities in the marketplace. So Meeks searched the internet for an IT consulting firm, and soon hired Marvin Huffaker Consulting to get the job done.
After discussing Seabrook’s situation with Eddy, I knew that we had the knowledge and the expertise to help them out, says Huffaker. Although Seabrook’s home base in Memphis, Tennessee, is a solid 1,500 miles due east from the Marvin Huffaker Consulting office in Chandler, Arizona, the distance caused no issues. Even though I was confident that we were in good hands, I was still surprised at how smoothly the process went with remote access, says Meeks, who never physically laid eyes on any of the members of the Marvin Huffaker team. Seabrook’s IT needs were complex, but Marvin Huffaker Consulting got the job done without the airfare, lodging, rental cars, and per diems, and that saved us a lot of money and time, adds Meeks.
True to his vision of being a long-term, trusted resource in the specialty of IT networking, Marvin and his team developed a comprehensive plan that addressed all of the Seabrook’s key issues. They began the solutions rollout by converting Seabrook to state-of-the-art servers that could provide reliable and robust support, and then upgrading them to Novell’s latest GroupWise email system.
Now with its IT network fully-optimized, Seabrook Wallcoverings, Inc. has the reliable operating and email systems necessary to do business in today’s global marketplace. The sales force can log on to the email system from anywhere via the web, and if a problem does come up, the company can trace when and if an error occurred. Most importantly, Eddy Meeks is confident that Seabrook’s network is in the best condition necessary to support the company’s sales goals. Our new system allows us to do things that we never could have dreamed, says Meeks proudly. It’s hard to imagine that any company could have more complex needs than us at Seabrook Wallcoverings, but if they do, I recommend a dialogue with Marvin Huffaker.