Business Email and Collaboration Services

GroupWise Services, Consulting, and Support

Your company is unique. You have budget constraints, small maintenance windows,
and political challenges. We understand that. And we adapt to your specific needs. We try to keep things simple, so just tell us what you need, and we’ll make it happen.

Comprehensive GroupWise Services Offered

Upgrades to GroupWise 2012

Upgrade from GroupWise 8 or earlier

GroupWise Platform Migrations

NetWare, Linux, OES, or Windows

Virtual or Physical Migrations

Complex Business Solutions

Email Archiving and Message Retention

Regulatory Compliance, Litigation Support

Disaster Recovery, Business Continuity, High

Availability, Offsite Replication, Virtualization

Architecture and Design

Redesign, Consolidate, Expand

Mobility Solutions

Mobile Device Management & Security

Datasync Mobility Pack (ActiveSync)

Email on iPhone, Android, and Tablets

Full Service and Support

Patches, Security Fixes, Maintenance

Optimization, Integration, Best Practices

Troubleshooting and Support

Exclusive “Zero Data Loss” Guarantee on GroupWise Projects

When you work with us on a GroupWise upgrade or migration, you can rest easy knowing that your data will be safe and secure, and that there will be minimal disruptions to your business during the process. We are the only company with this exclusive guarantee.

	We guarantee your successful upgrade and migration.
	We guarantee minimal downtime and minimal impact on end users.
	We guarantee Zero Data Loss and take steps to mitigate the risk.
	We guarantee this on every GroupWise project, large or small.

This guarantee applies to in-place GroupWise upgrades and GroupWise server-to-server migrations. It also applies to scenarios where both are required such as in a GroupWise migration from a NetWare server to a Linux server.

Flexible Purchasing Options Designed to Fit YOUR Needs

Option 1: All Inclusive VIP Services

Don’t have GroupWise expertise on staff? Need someone to take care of “everything” on an ongoing basis? Our VIP Maintenance Contracts are for you!

	We take care of all aspects of GroupWise and the server(s) that GroupWise is running on: Support, maintenance, patches, tuning and troubleshooting.
	Unlimited system support, including 24×7 support for critical outages.
	FREE GroupWise upgrades. When it comes time to upgrade to the next version, the project is already paid for. Even if it requires a server to server migration.

Option 2: Services Retainer / Prepaid Service Hours

Our VIP Prepaid Service Hours are a great way to retain our services when you need help on a regular basis without a monthly contract. We eliminate the paperwork and billing hassles, so we can get right to work on your project or support issues.

	Access to engineers 24×7 with no after hours penalty.
	Handle complex projects such as upgrades, patches, or migrations, or free up your IT staff for other projects, or use us as an escalation channel for critical support and outages.

Option 3: Scoped Projects or Major Services Engagements

Do you have a major implementation, upgrade, or other project that requires a dedicated engineer for a fixed scope or duration? We’re happy to provide a Statement of Work to meet your specific project goals and business needs. Just fill out our contact form or call us at the number to the right.

Option 4: Time and Materials Services and Support

If you’re looking for occasional support and/or service for your GroupWise system, we can work with you on an as-needed basis and bill you at an hourly rate. Scheduling is per availability, and subject to our currently published time and materials rates and terms. Contact us for more information.

Are You Ready for GroupWise 2012?

We can help you with your GroupWise 2012 deployment. Click our GroupWise 2012 page to learn about the new features.

Add Some Kick to your GroupWise System

GroupWise is a great email platform all by itself – but kick it up a notch with these options.

Mobile Solutions Access your email, calendar, and contacts from your mobile phone (iPhone, Android, etc). You’ll love it.	Virtualization GroupWise can be virtualized to provide improved management, reduced operating costs, and better use of system resources.


Email Archiving / Regulatory Compliance Implement policy-based archiving for litigation support and regulatory compliance. There are a lot of options, but we know which ones work best.	Security and Best Practices Let us perform our exclusive 150 Point GroupWise inspection and make sure your system is fully secure, patched, and running at top performance.


Disaster Recovery and Business Continuity Don’t let a hardware failure or natural disaster rain on your parade. Let us help you implement Gwava Reload – the best product on the market for GroupWise specific disaster recovery.	Scalability and Architecture Advanced system configuration, multiple GWIA’s, multiple WebAccess points, redundancy and fail-over. Split or consolidate post offices. We can help.