Contact Information
Marvin Huffaker Consulting
1311 W Chandler Blvd
Suite 160A
Chandler, AZ 85224

Toll Free: 1-888-690-0013
Local AZ: 480-988-7215
Fax: 480-988-7216

http://www.redjuju.com


Helpful Hints
An account can be unlocked in one of two ways once it has been locked out by Intruder Detection:

  1. An Administrator can manually unlock the account in ConsoleOne by going to the User properties of the locked out account.
  2. The account will automatically unlock after the "Lock account after detection" time period has expired.

Additional Security Precautions
The following additional security precautions should be taken to provide the best protection of your network and resources:

Don't disclose the details of the Intruder Lockout configuration to anyone. Doing so could enable someone to "beat the system" by guessing within the given parameters.

DO Rename the ADMIN account, and move it to a location in the tree only known by administrators. Set a filter on the container so it can not be found by snoopers. Use this admin account only when needed, and not for daily administration.

For example, if somehow a regular administrator account gets locked, the hidden "admin" account could then be used to access and unlock the account. The point is that you don't want an idiot with a bad attitude to intentionally lock out all user accounts and render the network crippled. You need a way to get control back.

 

Rules of Thumb
You need to maintain a good balance between security, control, and maintenance. On one hand, you need the system to be secure. But you don't want to spend all day resetting user accounts either. Follow these guidelines based on the needs of your company:

Intruder Lockout Attempts
Don't set the "Intruder Lockout Attempts" too low or too high. It is common for legitimate users to mistype their passwords, so if set too low, people will get locked out frequently and require assistance. Also if you set it for too high, the intruder will have more chances to guess the password.

Lock Account After Detection
Don't set the "lock account after detection" time too high or too low. You may want the account to unlock automatically after an hour or so. But you might also want to require the account to be unlocked by an administrator. If this is the case, set it for several days, and the user will be forced to call the administrator if they want to regain access.

Intruder Attempt Reset Interval
Don't set the "Intruder attempt reset interval" too high or too low. Realize that most attempts at unauthorized access occur within a few minutes of each other. If this setting is too high, over time the incorrect logins for legitimate users will accumulate and may lock the account for no apparent reason.

Lock Account After Detection, and Time Settings
Always enable this setting, otherwise the whole intruder detection process is useless. Additionally, lock the account out for a time period long enough that the intruder will go elsewhere.


STEP BY STEP GUIDE:

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Marvin Huffaker Consulting: Novell Support Specialist. Nationwide Support. Based in Phoenix and serving the entire Phoenix Metro Area including Tempe, Scottsdale, Mesa, Chandler, Tempe, and Gilbert.

Marvin Huffaker Consulting, Inc. is a professional services consulting firm. Our areas of expertise are premium contract services, messaging and collaboration, virtualization, disaster recovery / business continuity, workgroup network solutions, and turnkey appliance solutions. Our comprehensive offerings include email management and support, server infrastructure support, managed services, email implementation and support, and more. We utilize virtualization in many of our solution sets, and we recommend and support best in class solutions from Virtual Iron, Compellent, Lefthand Networks, Novell, Gwava, Messaging Architects, Astaro, and more. Copyright © 2002-2008 Marvin Huffaker Consulting, Inc. all rights reserved. REDJUJU and the MHC logo are trademarks of Marvin Huffaker Consulting, Inc. All other trademarks are property of their respective owners. Read our Privacy Statement